Terms and conditions
Terms and Conditions
Access for persons from within New Zealand only
This website is provided for New Zealand residents only and is not provided to any person who is a resident of any other country. The products and services described in this website are only available to persons accessing the website from within New Zealand.
No investment advice provided to you
This website provides general information only and does not take into account any investor's or customer's particular circumstances. This website is not designed for the purpose of providing personal financial or investment advice. Information provided does not take into account your particular investment objectives, financial situation or investment needs. Before making any investment decisions, you should seek financial advice or other professional advice relevant to your circumstances.
The information on this website is not a recommendation to invest in any investments, securities or financial products offered by any member of the AMP group of companies.
Products and Services
Not all products and services referred to on this website are provided by the same AMP group company.
Unless otherwise stated to the contrary, no AMP group company guarantees any particular rate of return, the performance of any investment or the repayment of capital from any investment. Investments are subject to investment and other risks. This could involve delays in repayment and loss of income or capital invested. Past performance is not a reliable indicator of future performance.
Investors should consider the relevant offer document (eg. product disclosure statement) available from AMP Capital for the relevant AMP Capital product before making any decision regarding the product.
Third party offers
This website may contain references to other special offers or promotions by persons who are not part of the AMP group of companies. Subject to any applicable law which cannot be excluded, AMP Capital makes no warranties or representations regarding the quality, accuracy, merchantability or fitness for purpose of the goods or services available from these persons. Your obtaining of goods or services from these persons is at your own risk.
You indemnify each member of the AMP group of companies against all liability, loss, damage, cost and expense arising from or relating to your obtaining goods or services from a third party referred to in this website.
AMP Capital takes no responsibility for any information contained in any website accessed via a hypertext link from the AMP Capital website or any other website that is linked to the AMP Capital website. The content, accuracy and opinions expressed in such websites are not necessarily checked, monitored or endorsed by AMP Capital.
Disclaimer and limitation of liability
The website content has been prepared for general information purposes only from sources believed to be reliable and accurate. However, the website content is selective and may not be complete or accurate for your purposes. AMP Capital makes no representation or warranty of any kind as to the completeness of, accuracy of or uninterrupted access to the website content or any part of it including, without limitation, any forecasts. Further, AMP Capital is not under any obligation to update or correct any errors in the website content after the date of publication.
You must not rely on any of the information contained in this website as errors or changes may occur in the processing, accessing and storage of the website content.
To the maximum extent permitted by law, AMP Capital will not be liable in any way for any loss or damage suffered by you through use or access to this website, or AMP Capital's failure to provide this website. Our liability for negligence, breach of contract or contravention of any law as a result of our failure to provide this website or any part of it, or for any problems with this website, which cannot be lawfully excluded, is limited, at our option and to the maximum extent permitted by law, to resupplying this website or any part of it to you, or to paying for the resupply of this website or any part of it to you.
AMP Capital Video content
AMP Capital may provide discussion and message forums and other similar services (Discussion Services) on or through the AMP Capital website. By accessing and using these services, you agree:
(a) not to use the Discussion Services in contravention of any applicable regulations or laws;
(b) not to use the AMP Capital Discussion Services:
to send (or otherwise transmit) "junk mail," "chain letters," unsolicited emails, instant messaging, "spimming," or "spamming" or like communications;
to impersonate any entity or person;
to solicit passwords, personal information, commerce, business or money from any person;
to harm, abuse, harass, stalk, threaten or otherwise offend or interfere others;
to copy, collect, or share information about other users or use the details of other users for anything other than the use expressly permitted by these users; or
for any illegal or unlawful purpose or any other purpose that is prohibited by these terms and conditions;
(c) not to use the Discussion Services to transmit, upload, post, or otherwise make available (or attempt to do any of these things) any information or other material (User Content) that:
is not your original work, or which in any way infringes or violates (or could reasonably be expected to infringe or violate) the intellectual property or other rights of another person;
promotes, contains or provides information about unlawful activities or illegal conduct;
is, or could reasonably be expected to be, obscene, defamatory, threatening, abusive, offensive, pornographic, profane, indecent, vulgar, or otherwise unlawful, including User Content that religiously or racially vilifies, incites hatred or violence, or is likely to insult, humiliate or offend others based on race, religion, gender, ethnicity, sexual orientation, age or any mental or physical disability;
exploits another person in any manner;
contains excessive violence, nudity or sexual acts or references;
creates or imposes a security or privacy risk to any person;
you know or suspect (or ought reasonably to have known or suspected) to be false, misleading or deceptive;
contains excessive amounts of unwanted, untargeted, or repetitive content;
contains password only or other restricted access pages, or hidden content;
contains computer codes, files or programs or viruses designed to limit, interrupt, or destroy the functionality of other computer hardware or software;
promotes, advertises or solicits any goods or services or commercial activities (except where expressly permitted or authorised by us); or
contains financial, legal, medical or other professional advice;
Monitoring of Discussion Services
AMP Capital may at its discretion monitor User Content posted or uploaded to the Discussion Services to determine whether these terms and conditions and any operating rules established by AMP Capital have been complied with and to satisfy any law, regulation or governmental or regulatory request. Although AMP Capital has no obligation to monitor, edit, screen, or remove any of the User Content posted or uploaded, AMP Capital reserves the right, and has absolute discretion, to monitor, edit, screen, or remove without notice any User Content posted or uploaded to the Discussion Services for any reason and at any time.
Private or Sensitive Information on Discussion Services
User Content submitted to a Discussion Service may be recorded and stored in multiple locations, both on our website and elsewhere on the Internet, and as a result may be accessible for an indefinite period time. Neither AMP Capital nor you have control over who may access User Content at any time in the future. You should be selective and careful about any personal information that you disclose about yourself and others, and in particular, you should not disclose sensitive, proprietary, or confidential information in User Content contributed to our Discussion Services.
Viewing embedded videos
AMP Capital provides certain features and tools to allow videos to be embedded on third party websites not operated by, or in any way associated with, AMP Capital. If you are viewing an AMP Capital video embedded on a third party website, you accept and acknowledge that AMP Capital has no agreement or arrangement in place with the embedding party in relation to content or otherwise. AMP Capital makes no representations or warranties regarding the accuracy, quality, fitness for purpose, or merchantability of these third party websites, or any products or services which may be offered by these third party websites. Any products or services obtained from these third parties are at your own risk. You agree to indemnify each member of the AMP Capital and its related bodies corporate against all liability, damage, loss, cost and expense (however expressed) arising from or relating to your obtaining products or services from a third party embedding AMP Capital video content on its website.
Using the embedded video function
If you place the embeddable AMP Capital video player on your website, you may not alter, build upon, modify, block, remove any portion or otherwise interfere with the functionality of the embeddable player (including without limitation its surrounding frame and any links back to the AMP Capital video website).
You will take all necessary action to defend and indemnify us and our directors, officers, and employees against all costs, expenses and damages incurred in connection with any claim brought by a third party against us arising from a breach by you of any of these terms and conditions.
By viewing and using the AMP Capital website, you are deemed to have agreed to these terms and conditions without qualification.
These Terms and Conditions are governed by the law in force in New Zealand, and the parties irrevocably submit to the non-exclusive jurisdiction of the courts of New Zealand for determining any dispute concerning the Terms and Conditions.
These Terms and Condition can be modified at any time by AMP Capital and you agree to continue to be bound by these Terms and Conditions as modified. We will give you notice of these changes by publishing revised Terms and Conditions on this website - we will not separately notify you of these changes.
If the whole or any part of a provision of these Terms and Conditions are void, unenforceable or illegal in a jurisdiction, it is severed for that jurisdiction. The remainder of the Terms and Conditions have full force and effect and the validity or enforceability of that provision in any other jurisdiction is not affected. This clause has no effect if the severance alters the basic nature of the Terms and Conditions or is contrary to public policy.
You should be aware that the internet is not a completely reliable transmission medium. We shall not have any liability for any data transmission errors such as data loss or damage or alteration of any kind, including, but not limited to, any direct, indirect or consequential damage, arising out of the use of the services provided herein.
Messages that you send to us by e-mail may not be secure. We recommend that you do not send any confidential information to us by e-mail. If you choose to send any confidential information to us via e-mail you do so at your own risk with the knowledge that a third party may intercept this information. Instructions sent by you via e-mail and to this website are processed exclusively at your risk.
AMP Capital may suspend or terminate the provision of this website at any time, without notice and with immediate effect.
Except where necessary for viewing the information on the www.ampcapital.co.nz website on your browser, no information on this website may be reproduced, adapted, uploaded to a third party, linked to, framed, performed in public, distributed or transmitted in any form by any process without the specific written consent of AMP Capital (New Zealand) Limited.
All information residing on this website is copyright to AMP Capital (New Zealand) Limited (or to an AMP group company). You may only use the information for your own personal use. You may not otherwise use, modify, copy or distribute the information (or any part of it) without the express written permission of AMP Capital (New Zealand) Limited.
Any trademarks appearing on this website are the trademarks of the relevant owners. You must not use any trademark that appears on this website without the written permission of the relevant owner.
AMP Capital's online privacy procedures
At AMP Capital we respect and protect the privacy of our online visitors.
Collecting your personal information
When you visit our website, we do not collect your name, email address or any other personal information unless you choose to provide it to us. We will explicitly ask when we require or find it helpful to have information that personally identifies you or allows us to contact you.
Using your personal information
We collect, store and use your information to service and administer your policies or products, to keep your records up to date, to comply with certain laws and regulations, to help us design and improve our products and services, and to understand your financial needs so that we can provide you with quality products and superior service across the AMP group of companies. Personal information that is collected via the “Contact Us” page on this website may be passed on to an AMP Capital representative who may contact you directly in relation to your enquiry.
Disclosing your personal information
Other than as set out in the “Using your personal information” section above, AMP Capital does not rent, share, sell or trade your personal information to others outside the AMP Group of companies. AMP Capital may provide aggregate statistics about our customers, sales and traffic patterns and related website information to reputable third parties. These statistics will not include any personally identifiable information.
What other information does AMP Capital collect and how do we use it?
We automatically collect the name of your Internet service provider when you visit this website, if this information is available to us. This information is not linked to anything that identifies who you are. In other words, your session will be logged, but you remain anonymous to us. This information is used to audit the use of the website and carry out ongoing improvements to website design and content.
What about cookies?
A cookie is a small file stored on your computer by our website to give your computer a unique ID. It does not contain any personal information about you and it cannot be used to personally identify you. Cookies are commonly used to enhance and personalise your experience on many leading websites.
Cookies do not read your hard drive, nor can they be used to reveal new information about you; they can however make it easier for you to use our website.
If you do not wish to receive cookies, you can set your browser to alert you of a cookie being offered, or to reject all cookies. Just go to the Help function of your browser for complete instructions.
How does AMP protect customer information?
All the information sent to AMP Capital via the “Contact Us” page on this website is secured with 128 bit encryption to protect your personal identifiable information on the Internet.
The AMP Capital Investor’s website is securely hosted and all customer information is protected against unauthorised access.
Access to your personal information
You have the right to ask for confirmation of whether or not AMP Capital holds particular information about you, and to see that information. If you believe the information is wrong you may ask that it be corrected. To request information about yourself, you can contact the Client Service Centre on 0800 400 499.
The Office of the Privacy Commissioner provides further details of the New Zealand Privacy Act and how it protects personal information in New Zealand.